Transit Supervisor – Dispatch

JOB SUMMARY:
Responsible for Transit Dispatch Employees, Processes, and Technology

QUALIFICATIONS:
A.A. or A.A.S. in business administration or management and/or a minimum of 2 years equivalent
combination of training and experience in public transit dispatching and/or database management.
Knowledge of dispatching practices and procedures, transportation systems, and employability services.
Must maintain a CDL with a passenger endorsement. Experience in the supervision of employees.

NEEDED ATTRIBUTES:
Ability to work effectively with individuals from a variety of social, economic, and cultural backgrounds.
Ability to communicate effectively, both verbally and in writing. Self-starter with superior organizational
and administrative skills. Must be comfortable with learning and managing unfamiliar software and with
database management.

DUTIES AND RESPONSIBILITIES:
 Supervises and evaluates direct report employees.
 Manages and evaluates computer aided dispatching software in support of dispatching operations.
 Ensures manifest and database accuracy for efficient execution of daily service routes.
 Coordinates with subscription contract representatives to assess needs and facilitate changes in
service delivery systems to accommodate service needs.
 Ensures consistent dispatch practices across all service areas.
 Collects and analyzes information on patterns of need and determines solutions.
 Oversees and evaluates route scheduling, verification, and daily dispatching practices.
 Provides operational training for dispatchers and new hires.
 Manages scheduling, scheduling changes, and communication of changes to applicable employees.
 Perform dispatching and bus driving duties as needed.
 Works with Transit Managers to coordinate consistent service delivery in individual service areas.
 Delivers and updates training programs on dispatch systems, procedures, and policies.

PLACE IN LINE OF AUTHORITY: Reports to Assistant Director of Operations
Type: FT
Openings: 1
Starting Wage: $27.26/hour
Deadline to Apply: June 4th, 2023

THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE EMPLOYER
WILL ALSO PERFORM OTHER RELATED DUTIES ASSIGNED BY THE IMMEDIATE SUPERVISOR.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.

THIS AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER