Arrowhead Transit customers have responsibilities.
This code of conduct applies to all customers. Some parts of the code are just common sense; others are dictated by state law.
- Pay the right fare: Pay as you get on the bus or be prepared to show proof of having a monthly pass. Monthly Passes are non-transferable you cannot lend them, give them away, or sell them.
- Do not distract the driver or bother others: Interfering with the safe operation of a transit vehicle is hazardous to you and everyone else and it can get you arrested. If you threaten the operator or another passenger, you could wind up in cuffs.
- No Smoking! Under the Minnesota Indoor Clean Air Act all smoking on public transportation is prohibited. Make the ride comfortable for everyone
- Designated seats at the front of every bus are reserved for seniors and customers with
disabilities. Please surrender your seat to these customers when they board.
- Use headphones and respect others’ privacy: Groove, jam, rock out – just realize that it’s your own soundtrack. Don’t share it with others.
- Use your inside voice: If you talk on your phone, remember that you’ve got a built-in audience. Be mindful of your language, keep your voice low and your call brief.
- Keep it clean: Respect those who will ride after you. Keep your feet off the seats and take litter off with you when you leave.
- No shirt, no shoes – you know the rest: Just like in stores and other businesses, customers without shirts or shoes will be refused service.
- Use only G-rated words: Using profanity or derogatory statements is not tolerated on buses or towards dispatchers. Use of this language can get you removed from the bus and your riding privileges suspended or even canceled.
- No eating or alcohol: Drinks must be in covered containers You’re welcome to bring your morning coffee with you. Just make sure it’s in a container with a sealed lid – and take the container off the bus with you when you leave.
- Keep Fluffy in a carrier: Pets are welcome on buses as long as they are kept in animal carriers. While all Service Animals are exempt, please be aware that Emotional Support or Crime Deterrent animals are not considered Service Animals for the purpose of Public Transportation.
- Seatbelts Are Required: Arrowhead Transit and the State of Minnesota requires all passengers to wear their seat belts while riding on the bus.