Important Update: Transition to 2025 Tickets
Arrowhead Transit is making changes to our ticketing system to improve your experience and ensure smooth transitions into the new year. Please review the following key dates and information regarding ticket use and exchanges.
Key Dates to Remember
- January 1, 2025:
Drivers will continue to accept 2024 tickets, passes, and tokens until March 31, 2025. - April 1, 2025:
Only official Arrowhead Transit 2025 tickets will be accepted on board. Riders will need updated ticketing materials for travel starting this date.
How to Exchange Your 2024 Tickets
We understand some riders may still have 2024 tickets. To ensure a smooth transition, we are offering an exchange process at equal or lesser value than what you currently have:
Mail or Drop Off:
Riders can mail in or drop off their unused 2024 tickets to exchange them for 2025 tickets.
- Deadline for Exchanges: All requests must be submitted by March 1, 2025.
- Mailing Address:
702 3rd Avenue South
Virginia, MN 55792
Attn. Colette Hanson
Online Form:
- You must submit the information in the contact form found below in order to receive your ticket exchange.
Where to Get 2025 Tickets:
Updated 2025 tickets, passes, and tokens are now available. You can purchase them directly through:
- On-board bus drivers (exact cash required).
- Purchasing tickets through our website. MORE INFORMATION can be found HERE.
Stay Informed:
This change will be shared across our buses and website to keep everyone informed. For any questions, feel free to reach out to colette.hanson@aeoa.org
Thank you for riding with Arrowhead Transit. We appreciate your cooperation as we make this transition!