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Arrowhead Transit Bus Passenger Code of Conduct

Purpose: 

Arrowhead Transit is committed to fostering a safe and positive environment for all passengers. Our Passenger Code of Conduct is designed to promote the well-being and positive experiences of everyone using our services, ensuring a respectful and inclusive transit community.

Scope: 

This policy applies to all individuals utilizing Arrowhead Transit services, public transit services. This document serves to clarify expectations for customer conduct so that customers, family members, contracted providers, support staff and the public understand expectations while by adhering to these guidelines, passengers contribute to creating a supportive atmosphere for themselves and others.

Expectations to Ensure a Positive Transit Experience:

1. Fare/Tickets

2. Respect Others/Noise and Disturbance

3. No Smoking or Substance Use

4. Seating

5. Cleanliness and Maintenance

6. Safety Precautions

7. Pets and Service Animals

8. Personal Belongings

9. Emergency Procedures

10. Consequences of Non-Compliance

11. Reporting Violation

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