New to Arrowhead Transit? Using our services is super easy! We are a Dial-A-Ride type of public bus service. That means you simply need to call our dispatch to arrange for your ride: 800-862- 0175.
We’ve compiled a list of Frequently Asked Questions (FAQs) below. If you have a question that’s not addressed – please contact us and we’ll get right back to you.
Are volunteers required to pay tax on the reimbursement they receive?
This question should be answered by your individual tax preparer. AEOA/Arrowhead Transit is required to provide 1099 forms to all volunteers that receive $600 or more in reimbursement annually.
Are volunteer drivers who are on call required to provide all rides requested?
Volunteer drivers have the right to refuse any rides offered to them at the time of dispatch.
May volunteer drivers take time away from volunteering to pursue personal activities?
Yes, the volunteer driver program is designed so you may take time to come and go from the program at will by simply notifying the coordinators of your plans.