Arrowhead Transit, Communications Manager Dominick Olivanti and Assistant Director of Administration Colette Hanson were recently featured on the METROspectives podcast, a national platform dedicated to transportation and mobility topics. In this insightful conversation with METRO’s Executive Editor Alex Roman, Dominick and Colette shared their expertise and unique perspectives on the challenges and opportunities facing rural transit providers, including Arrowhead Transit’s role as the second-largest rural public transit system in the U.S.
As a prominent figure in the transit industry, Arrowhead Transit operates in Virginia, MN, and serves an expansive area covering 21,968 square miles across 10 counties. The podcast highlights the growing importance of rural public transportation, particularly in terms of funding challenges, the ongoing driver shortage, and innovative approaches to maintaining and improving services.
Key Topics Discussed in the Podcast
One of the primary topics addressed was the driver shortage, a challenge affecting public transit systems across the country, especially in rural areas. Colette and Dominick spoke candidly about the efforts Arrowhead Transit is making to recruit and retain drivers, which includes offering CDL training, mentorship programs, and competitive benefits to ensure that staff is fully supported and trained.
Additionally, they discussed the fluidity of Arrowhead Transit’s services, which are tailored to meet the dynamic needs of their community. Whether through scheduled routes or demand-response services like Dial-A-Ride, Arrowhead Transit prides itself on flexibility and the ability to innovate to provide the best service possible to passengers.
Bringing Innovation to a Rural System
One of the highlights of the discussion was Arrowhead Transit’s approach to innovation in a rural context. From introducing new technologies to improve customer service to streamlining the transit experience for passengers, Arrowhead Transit is committed to staying ahead of the curve. Colette and Dominick explained how these innovations not only enhance service quality but also create new opportunities for riders, especially as the transition to more online services becomes a reality.
Funding Challenges for Rural Providers
Another critical point was the conversation about funding challenges. As a rural transit provider, Arrowhead Transit faces unique obstacles when it comes to securing sustainable funding. The podcast explored the strategies the organization is employing to advocate for greater support and how Arrowhead Transit is working with local and state governments to secure necessary resources for future growth.
Looking Ahead: The Future of Arrowhead Transit
The podcast concluded with a look at what lies ahead for Arrowhead Transit. As the transit landscape continues to evolve, the organization is focused on adapting to meet the changing needs of its community while ensuring that the services remain accessible, reliable, and affordable. Dominick and Colette shared their optimism about the future and their continued commitment to improving transportation options for residents across northeastern Minnesota.
Listen to the Full Interview
This engaging podcast offers a deep dive into the realities of rural transit operations and the ongoing efforts to ensure that communities, no matter how small, have access to the transportation options they need. You can listen to the full interview on the METRO Magazine website HERE.
We’re proud of the work we’re doing at Arrowhead Transit and grateful for the opportunity to share our journey with a wider audience. Stay tuned for more updates as we continue to innovate and grow as a key player in rural public transportation.